FAQs

Frequently Asked Questions (FAQ)

Orders and Personalization

How do I place an order on dreamprintsink.store?

Browse our catalog, select the products you want, and personalize them according to your preferences. Add them to your cart and follow the steps to complete your purchase.

Can I personalize any product in the store?

Yes, most of our products are customizable. Look for the personalization options on each product page.

Shipping and Delivery

How long does it take for my order to arrive?

Production time is 2-3 business days. Local shipping in the United States takes 3-5 business days.

Do you ship internationally?

At this time, we only ship locally within the United States.

How can I track my order?

Once your order is shipped, you will receive an email with tracking information.
What are the shipping costs?
Shipping costs are calculated at checkout, based on order weight and destination.

Returns and Refunds

What is your return policy?

We accept returns within 14 days of receiving the order, provided the item is in its original condition. Personalized items are only returned if defective.

How do I start a return process?

Contact our customer support team at [Your Contact Email] with your order number and reason for return.

When will I receive my refund?

Once we receive and approve your return, the refund will be processed within [Number] business days.

What happens if my order arrives damaged?

If your order arrives damaged, please contact our customer support team as soon as possible.

Customer Support

How can I contact customer support?
You can contact us by email at contact here

Do you offer discounts for large orders?

Yes, we offer discounts for large orders. Contact our sales team for more information.

Additional Information

What payment methods do you accept?

We accept all major credit cards, PayPal, and other digital payment methods.

Is my personal information secure? 

Yes, we use advanced security measures to protect your personal and payment information